The Four Winds

# Welcome to Your Luxury Darlington Retreat
**House Rules & Guest Information**

Welcome to our beautiful 5-bedroom luxury home in Darlington!

We hope you have a wonderful, relaxing and memorable stay. To ensure the property remains in excellent condition and all guests and neighbours can enjoy a peaceful environment, we kindly ask that you follow the house rules below.

### 1. Hot Tub Rules
Our hot tub is provided for your enjoyment and relaxation. However, the following rules must be followed:

- **The hot tub is strictly permitted for use between 9:00 AM and 9:00 PM only.**
- Use of the hot tub outside these hours is strictly prohibited.
- Please shower before entering the hot tub.
- No glassware, food or smoking in or around the hot tub.
- Children must be supervised by a responsible adult at all times.
- Do not use the hot tub while under the influence of alcohol or drugs.
- Please do not add bubble bath, oils, soaps or any other products to the water.
- Replace the hot tub cover securely after each use.
- Please keep noise levels to a minimum while using the hot tub.
- Guests use the hot tub at their own risk.

Failure to follow these rules may result in the hot tub being made unavailable for the remainder of your stay.

### 2. Noise & Respect for Neighbours
- This property is situated in a residential area, and we ask all guests to respect our neighbours.
- **Quiet hours are strictly enforced between 9:00 PM and 9:00 AM.**
- No loud music, shouting or excessive noise, particularly in outdoor areas.
- Please keep doors and windows closed when playing music indoors.
- Any complaints regarding excessive noise may result in the termination of your stay.

### 3. Strictly No Parties or Events
- Parties, gatherings and events are strictly prohibited without prior written permission.
- Only guests included on the reservation are permitted to stay overnight.
- Additional visitors must be approved by management in advance.
- The property must not exceed its agreed maximum occupancy.

### 4. Smoking & Vaping
- Smoking and vaping are strictly prohibited inside the property.
- Smoking is only permitted in designated outdoor areas.
- Please dispose of cigarette ends responsibly.
- Additional cleaning charges may apply if smoking takes place indoors.

### 5. Looking After Our Home
We take great pride in maintaining our property to a luxury standard.

- Please treat the property, furniture and furnishings with care.
- Any accidental damage or breakages must be reported immediately.
- Please do not move furniture between rooms or outdoors.
- Avoid wearing muddy footwear inside the property.
- Guests may be charged for damage, missing items or excessive cleaning beyond normal use.

### 6. Kitchen & Appliances
- Please clean up after cooking and using kitchen facilities.
- Do not leave cooking appliances unattended.
- Please place rubbish in the appropriate bins.
- Ensure all appliances are switched off when not in use.

### 7. Parking
- Please use the designated parking spaces provided.
- Do not block neighbouring driveways, access points or public pathways.
- Please be considerate of local residents when arriving and departing.

### 8. Children & Safety
- Children must be supervised at all times, particularly around the hot tub and outdoor areas.
- Please ensure doors and windows are secured when leaving the property.
- Do not tamper with smoke alarms, carbon monoxide detectors or any safety equipment.
- Report any maintenance or safety concerns to management immediately.

### 9. Pets
- Pets are only permitted where agreed in advance.
- Pets must not be left unattended or allowed on beds and furniture.
- Owners are responsible for cleaning up after their pets.
- Additional cleaning or damage charges may apply.

### 10. Check-In & Check-Out
- Please follow the check-in and check-out times confirmed in your reservation.
- Early check-in and late check-out must be approved in advance.
- Before departure, please ensure all windows and doors are locked, rubbish is disposed of and the property is left in a reasonable condition.

### 11. Security & Guest Conduct
- Guests are responsible for securing the property throughout their stay.
- Illegal activities are strictly prohibited.
- Please respect the property, surrounding neighbourhood and other residents.
- Serious or repeated breaches of these rules may result in your stay being terminated without a refund, subject to the booking terms and applicable law.

---

## Thank You for Your Cooperation!

We want every guest to enjoy a luxurious, comfortable and relaxing experience.

By following these simple rules, you help us maintain the highest standards for everyone who visits.

**We hope you have a fantastic stay!**

**The Rest Club**

*Luxury Accommodation | Darlington*